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AUS Consumer Shipping and Returns


  1. Items shipped by a re-seller must be returned at those locations and are subject to their return policy.
  2. Items that are fulfilled and shipped from Think Outside must be returned within 30 days.
  3. You must have an original receipt to complete your return.
  4. If an item is damaged or incorrect, Think Outside is liable for the return shipping cost.
  5. If a product is not damaged or incorrect, the customer is liable for the return shipping cost.

For more information, please contact

Order Tracking

  1. Items shipped and processed by a re-seller are subject to their order tracking system.
  2. Items can be tracked by contacting the Sydney office on